Privacy Policy

 

 

1. Introduction

    Welcome to TERRASSIC. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.terrassic.com] and make purchases from our online store. By using our website, you consent to the terms of this Privacy Policy.

    2. Information Collection

    2.1 Personal Information

    We collect personal information that you provide to us when you create an account, place an order, or contact us. This may include:

    • Name
    • Email address
    • Mailing address
    • Phone number
    • Payment information (e.g., credit card details, billing address)

    2.2 Non-Personal Information

    We also collect non-personal information that does not identify you directly. This may include:

    • Browser type
    • IP address
    • Device information
    • Usage data (e.g., pages visited, time spent on the site)

    We collect this information through cookies, web beacons, and other tracking technologies.

    3. Use of Information

    3.1 Personal Information

    We use your personal information to:

    • Process and fulfil your orders
    • Provide customer service and support
    • Personalize your experience on our website
    • Send you marketing and promotional communications (with your consent)

    3.2 Non-Personal Information

    We use non-personal information to:

    • Improve our website and services
    • Conduct analytics and performance tracking

    4. Sharing of Information

    4.1 With Third-Party Service Providers

    We may share your information with third-party service providers who perform services on our behalf, such as:

    • Payment processors
    • Shipping companies
    • Marketing and analytics services

    4.2 Legal Requirements

    We may disclose your information to comply with legal obligations or to protect our rights and safety.

    4.3 Business Transfers

    In the event of a merger, acquisition, or asset sale, your information may be transferred to the acquiring entity.

    5. Cookies and Tracking Technologies

    We use the following types of cookies:

    • Essential cookies: Necessary for the website to function properly
    • Performance cookies: Help us understand how visitors interact with the site
    • Functionality cookies: Allow us to remember your preferences
    • Targeting cookies: Used for marketing purposes

    You can manage your cookie preferences through your browser settings.

    6. Data Security

    We implement appropriate technical and organizational measures to protect your personal information, including SSL encryption and secure servers. However, no internet-based service can be completely secure.

    7. Data Retention

    We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. The retention period is determined based on the nature of the information and the purpose for which it is collected.

    8. User Rights and Choices

    You have the right to:

    • Access your personal information
    • Correct or update your personal information
    • Delete your personal information
    • Opt-out of marketing communications
    • Manage cookie preferences

    To exercise these rights, please contact us at [Insert Contact Email].

    9. Children's Privacy

    Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

    10. International Data Transfers

    If we transfer your personal information outside your jurisdiction, we will take steps to ensure that your information receives an adequate level of protection.

    11. Changes to the Privacy Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

    12. Contact Information

    If you have any questions or concerns about this Privacy Policy, please contact us at:

     

    TERRASSIC

    #378, 1st Cross

    Judicial Layout, KHM Block

    Ganganagar, RT Nagar

    Bengaluru – 560032

    Phone: +91 93412 10271

    Email: info@terrassic.com

     

    13. Additional Disclosures

    Depending on your jurisdiction, additional disclosures may apply (e.g., GDPR, CCPA).