Terms of Service

 

 

1.Introduction

    Welcome to TERRASSIC. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these Terms. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting on our website.

    2. Definitions

    • "User" refers to any individual who accesses or uses our website or services.
    • "Site" refers to the TERRASSIC website.
    • "Services" refer to the products and services offered through our website.  
    3. Use of the Website

    Eligibility:

    • You must be at least 18 years old to use our website and services.

    Account Registration:

    • To create an account, you must provide accurate and complete information.
    • You are responsible for maintaining the security of your account and password.

    User Conduct:

    • You agree not to engage in illegal activities, harassment, or posting false information.
    • You must not use our website for any prohibited activities.

    Termination of Use:

    • We reserve the right to suspend or terminate your account for violations of these Terms.
    4. Products and Services

    Description of Products:

    • We offer a variety of products including plants, planters, gardening tools, and more.
    • Product availability is subject to change without notice.

    Product Descriptions and Pricing:

    • We strive to provide accurate product descriptions and pricing.
    • We reserve the right to correct any errors in product descriptions or pricing.
    1. Ordering and Payment

    Order Process:

    • Follow the steps on our website to place an order.
    • You will receive an order confirmation once your order is placed.

    Payment Methods:

    • We accept various payment methods including credit/debit cards and online payment systems.
    • Payment terms are specified at the time of purchase.

    Pricing and Taxes:

    • Prices are displayed on our website and are subject to change.
    • You are responsible for any applicable taxes on your order.
    6. Shipping and Delivery

      Shipping Policies:

      • We provide information on shipping methods and policies on our website.
      • Estimated delivery times are provided during the checkout process.

      Risk of Loss:

      • Risk of loss transfers to you upon delivery to the carrier.
      7. Returns and Refunds

        Return Policy:

        • Returns are accepted within seven (7) days of purchase in original condition.
        • Certain items may not be eligible for return (e.g., perishable goods).

        Refund Process:

        • To request a refund, contact our customer support.
        • Refunds are processed within fourteen (14) days of receiving the returned item.
        8. Intellectual Property

          Ownership of Content:

          • All content on our website, including text, images, and logos, is owned by TERRASSIC.

          User-Generated Content:

          • By submitting content (e.g., reviews, comments), you grant us a non-exclusive, royalty-free license to use it.

          Prohibited Use of Intellectual Property:

          • You may not use our intellectual property without our express written consent.
          9. Privacy Policy
            • Our Privacy Policy is available here à  link to Privacy Policy
            • It outlines how we collect, use, and protect your personal information.
            10. Disclaimers and Limitation of Liability

              Disclaimers:

              • Our products and services are provided on an "as-is" basis.
              • We do not guarantee the accuracy or reliability of our website’s content.

              Limitation of Liability:

              • Our liability for any damages is limited to the maximum extent permitted by law.

              Indemnification:

              • You agree to indemnify us against any claims arising from your use of our website or services.
              11. Governing Law and Dispute Resolution

                Governing Law:

                • These Terms are governed by the laws of India.

                Dispute Resolution:

                • Disputes will be resolved through arbitration or mediation as specified in these Terms.
                12. Changes to Terms of Service

                  Right to Modify Terms:

                  • We may modify these Terms at any time.
                  • Changes will be communicated through our website and will take effect immediately upon posting.

                   

                  13. Contact Information

                    Customer Support Contact Details:

                    • Email: info@terrassic.com
                    • Phone: +91 93412 10271
                    • Hours of Operation: 10:00 AM to 7:30 PM
                    14. Miscellaneous

                      Severability:

                      • If any provision of these Terms is found invalid, the remaining provisions will continue to be enforceable.

                      Entire Agreement:

                      • These Terms constitute the entire agreement between you and TERRASSIC.

                      Waiver:

                      • Any waiver of these Terms must be in writing and signed by both parties.